Choose an APM Tool for the Solution – not for the Problem!
Just last week a senior Hybris consultant shared the story of a customer engagement on which he was working. This customer had problems, serious problems! We are talking about response times far beyond...
View Article5 tips from Dynatrace 2016 Digital Experience Report
Dynatrace recently released its annual Digital Experience Report comparing the digital experiences offered by leaders in seven industries. You can watch the webinar or read the report to find out who...
View ArticleBrexit Crunch on Financial Services Sites
With the Brexit decision over, financial markets are reacting to Britain’s decision to leave the European Union. Below is a view showing the performance of various financial services websites,...
View ArticleDynatrace Perform 2017 Digital Performance Management conference date...
The fourth annual Perform 2017 conference takes place February 7 – 9 2017 at the Cosmopolitan Hotel in Las Vegas! Two-and a-half days, 60+ sessions, 75+ industry thought leaders, and over 100 hours of...
View ArticleWhen mobile friendliness defeats mobile performance!
Recently, someone asked me the following question: “Can you explain to us why the same page, optimized to be mobile friendly, takes 4.5 seconds to open on the desktop Chrome browser, but takes almost...
View ArticleWhat to do about Ad blocking impact on customer experience?
Economists have written about the law of unintended consequences. This is the theory that the actions of people, governments and industries always have effects that are unanticipated. Whether it’s the...
View ArticlePerceived render time – You take the blue pill; you believe whatever you want!
Perception drives end-user experience. Ryan Bateman and I came across a very interesting article by Bryan Gardiner in Wired Magazine describing some of the science around waiting for a page to load....
View Article2016 Presidential Debate #1 Stream Report: The Digital Disruption of Politics
Last night was reportedly the most watched presidential debate ever. Some are estimating over 100- million viewers watched Hillary Clinton and Donald Trump go at it. I set up some Dynatrace Synthetics...
View ArticleHave you been taking DNS monitoring for granted? Not today!
DNS Incident, Friday, October 21, 2016 Update: 9:30am EST, October 26, 2016 The dust is still settling from Friday’s DDoS attack. Cogeco Peer 1 provided an interesting infographic highlighting some of...
View ArticleMobile wins the digital stakes on Melbourne Cup day
It’s the race that stops Australia. TAB claims they handle 3000 transactions per second at the peak of the betting splurge – across desktop and mobiles in all parts of the country. You can imagine,...
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